yousefshriam@gmail.com
Phone
+965 69020188
Location
Kuwait
Who am I?
Strategic IT-Business Alignment & Enterprise Transformation
I am a certified technology leader (PMP, CBAP, RMP, ACP) with a proven track record of delivering enterprise applications to large user bases and leading cross-functional teams across regulated industries.
My expertise spans IT project management, business analysis, and Agile delivery frameworks. I excel at translating organizational objectives into high-impact solutions that improve operational efficiency, system integration, and compliance.
Equally fluent in executive stakeholder engagement and technical delivery, I bring measurable business value at every stage of transformation.
Core Competencies
- IT Project Management
- Business Analysis
- Agile Delivery
- Team Leadership
- Strategic Planning
- Risk Management
Professional Experience
Real Problem Solutions & Enterprise Leadership
01/2026 - Current
Business Relationship Manager
Led strategic interface between business and IT at enterprise level. Managed high-performing team for demand shaping and requirements definition. Owned enterprise-wide strategic account planning and stakeholder engagement.
01/2026 - Current
Warba Bank • Kuwait
02/2024 - 12/2025
Project Manager
Managed delivery of ERP implementation, CRM rollout, and Employee Self-Service enhancements. Introduced Agile practices and identified project risks early. Coordinated vendor RFPs and contract negotiations.
02/2024 - 12/2025
Advance Technology Company • Kuwait
04/2020 - 01/2024
Senior Business Developer / Project Lead
Took ownership of Employee Self-Service system and internal HR applications. Led developer teams and implemented Agile methodologies. Mentored junior developers and improved team productivity.
04/2020 - 01/2024
Advanced Technology Company • Kuwait
05/2019 - 02/2020
Business Solution Developer
Contributed to enterprise applications development. Assisted in legacy system migration to modern platforms. Collaborated with project managers and business users.
05/2019 - 02/2020
eFinance Investment Group • Egypt
01/2018 - 04/2019
PHP Developer
Designed and delivered full-scale e-commerce platform. Coordinated with clients and internal teams for requirements gathering and solution delivery.
01/2018 - 04/2019
eFinance Investment Group • Egypt
Skills
Technical Skills
OutSystems
Dynamics 365
ERP Systems
CRM Platforms
HTML5
SQL
CSS
JavaScript
Git
Responsive Design
REST APIs
JSON
Debugging
API Integration
Basic Security
C#
Professional Certifications
Top 5% of OutSystems Developers Worldwide
OutSystems ( Wrapped 2024 )
My Resume
Strategic Business Relationship Manager with 10+ years driving enterprise digital transformation across banking, investment, and healthcare sectors.
Enterprise Project Management
Led end-to-end delivery of complex projects including ERP implementations, CRM rollouts, and digital transformations across banking and healthcare sectors.
Business-IT Alignment
Strategic interface between business and IT at enterprise level, translating organizational objectives into high-impact solutions and ensuring measurable business value.
Agile & Process Excellence
Introduced and scaled Agile methodologies including sprint planning, retrospectives, and continuous improvement frameworks across cross-functional teams.
Technical Leadership
Mentored and coached development teams, overseeing design, development, and deployment of enterprise applications serving large user bases.
Risk & Compliance Management
Identified and mitigated project risks early, managed vendor relationships, and ensured alignment with regulatory requirements in regulated industries.
Data-Driven Decision Making
Delivered insights on market trends, digital capabilities, and competitive positioning to equip leadership with intelligence for strategic resource allocation.
Industry Impact
Led strategic IT operations and enterprise-level digital transformations.
- Enterprise-level IT-business alignment
- Cross-functional delivery optimization
- Operational efficiency improvements
- Service retention enhancement
Banking Sector
Warba Bank • Kuwait
Developed high-impact enterprise solutions for business operations.
- Legacy system modernization
- Enterprise application enhancement
- Business operations support
- Technical-business collaboration
Investment Sector
efinance Investment Group • Egypt
Led the delivery of complex ERP, CRM, and ESS digital solutions.
- Process improvement initiatives
- Employee self-service solutions
- CRM platform rollout
- ERP system implementation